Return policy

1. Eligibility for Returns

You may return unused, undamaged insulated stainless steel cups or ceramic cups within 30 days of delivery for a full refund (excluding original shipping costs).Items must be in their original packaging with all tags, labels, and accessories intact. Used, damaged, or personalized items are not eligible for return.

2. How to Start a Return

  1. Send an email to support@AirDiningRoom.com with your order number, name, and reason for return.
  2. Wait for our confirmation email (usually within 1-2 business days) that includes return instructions.
  3. Package the item securely and ship it to our return address (see below). You are responsible for return shipping costs.

3. Refund Processing

Once we receive and inspect your returned item (allow 3-5 business days for processing), we will issue a refund to your original payment method. Refunds typically take 5-7 business days to appear in your account, depending on your bank or card issuer.

4. Contact & Return Address

  • Return Address: 1307 Sycamore Ave, Modesto, CA 95350 5239, United States
  • Phone Number: 12096145725
  • Email: support@AirDiningRoom.com
For questions about returns, reach out via email or phone—we’ll assist you promptly.